Calming The Storm: A Holistic Approach For Working With Angry Clients

Lauriel Elsa-Gordon MA, MEd, CMHS  November 8  Seattle  WA  

Clients experiencing life stresses can respond angrily to professionals offering help. Learning to effectively manage and communicate with angry clients is a valuable skill. Participants will; gain insight into the needs and wants of angry clients; gain knowledge of how nonviolent communication impacts emotionally charged situations; practice de-escalation techniques to use with angry clients.

CE: 6 NASW, LSW, LMFT, LMHC  Catholic Community Services  $90/$80 2 or more, $75 early by 10/5  Alisa  (206) 328-5952  Web:  Email:  

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